Terms of service

Welcome to Fixmorin. These Terms of Service (“Terms”) govern your access to and use of fixmorin.com, including purchases of our home repair products and your use of the services, features, and content available through our website.

Fixmorin is operated by Gucheng County Mengsonglan Trading Co., Ltd. (“Fixmorin,” “Company,” “we,” “us,” or “our”).

By accessing fixmorin.com, placing an order, purchasing a product, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please discontinue your use of our website.

1. About Fixmorin

Fixmorin is an online store focused specifically on home repair and household maintenance products.

Our product selection may include solutions for:

  • Wall and surface repair
  • Furniture repair
  • Cabinet and hinge repair
  • Door and window repair
  • Kitchen repair
  • Bathroom repair
  • Plumbing maintenance
  • Sealing and patching
  • Household fixing and maintenance
  • Other everyday home repair needs

Our product selection may change as we continue to introduce practical solutions for common household repair needs.

2. Eligibility

By using our website, you represent that you have the legal capacity to enter into a binding agreement under applicable law.

You may not use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

3. Product Information

We make reasonable efforts to provide accurate descriptions, photographs, dimensions, specifications, compatibility information, prices, and other information concerning our home repair products.

Actual product colors, dimensions, packaging, or appearance may vary slightly due to manufacturing variations, photography, lighting, or device display settings.

Customers should carefully review applicable product information before purchasing to determine whether a product is suitable for their particular home repair application.

4. Orders

Submitting an order through fixmorin.com does not guarantee acceptance.

We may reject, limit, or cancel an order for legitimate reasons, including:

  • Product availability issues
  • Payment authorization problems
  • Suspected fraudulent transactions
  • Incorrect billing or shipping information
  • Material pricing or listing errors
  • Violations of these Terms

If an order is cancelled after payment has been collected, an appropriate refund will be issued.

5. Pricing and Payment

Product prices and the applicable transaction currency will be displayed on fixmorin.com or during checkout.

Applicable shipping charges, taxes, discounts, and other fees will be displayed before completion of the transaction where required.

All transactions are subject to successful payment authorization and verification.

For additional information, please review our Payment Policy.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise. Shipping carrier operations, customs procedures, severe weather, public holidays, and other circumstances outside our reasonable control may affect delivery.

Customers are responsible for providing complete and accurate shipping information.

7. Returns and Refunds

Eligible returns and refunds are governed by our Return & Refund Policy.

We generally accept eligible return requests within 30 days of delivery, subject to the conditions and exclusions stated in that policy.

Please contact service@fixmorin.com before returning any product.

8. Home Repair Product Use

Fixmorin products are intended for applicable household repair and maintenance purposes as described on their respective product pages.

Before using a product, customers should review all applicable:

  • Instructions
  • Specifications
  • Compatibility information
  • Installation requirements
  • Safety warnings
  • Usage limitations

Products should only be used for their intended purposes.

9. Repair and Installation Safety

Certain household repairs may involve electrical systems, plumbing systems, structural components, sharp tools, elevated working areas, or other potentially hazardous conditions.

Customers are responsible for determining whether they possess the appropriate knowledge and ability to perform a repair safely.

Where specialized training, professional licensing, or technical expertise is appropriate, customers should consult a qualified professional.

10. Intellectual Property

Unless otherwise stated, content owned by Fixmorin or its licensors on fixmorin.com, including text, branding, graphics, photographs, product descriptions, and website materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit protected content without appropriate authorization.

11. Prohibited Uses

You may not use our website or services:

  • For unlawful or fraudulent purposes
  • To violate applicable laws or regulations
  • To infringe intellectual property or other legal rights
  • To transmit malicious software or harmful code
  • To interfere with website security or functionality
  • To obtain unauthorized access to accounts or systems
  • To provide intentionally false or misleading information

We reserve the right to restrict access where these Terms are violated.

12. Third-Party Services

Our website may use third-party payment processors, shipping providers, analytics services, advertising services, applications, and other service providers.

Third-party services may be governed by their own terms, conditions, and privacy policies.

13. Privacy

Personal information submitted through fixmorin.com is handled according to our Privacy Policy.

Please review our Privacy Policy for information concerning how personal information may be collected, used, disclosed, and protected.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

WE DO NOT GUARANTEE THAT OUR WEBSITE WILL ALWAYS BE UNINTERRUPTED, COMPLETELY SECURE, OR ERROR-FREE.

PRODUCT-SPECIFIC WARRANTIES, IF ANY, WILL BE DESCRIBED ON THE APPLICABLE PRODUCT PAGE OR PROVIDED WITH THE PRODUCT.

Nothing in these Terms excludes warranties, statutory guarantees, or consumer rights that cannot legally be excluded.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FIXMORIN AND ITS OPERATOR SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF OUR WEBSITE OR SERVICES.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Governing Law

These Terms and any dispute, claim, or controversy arising from or relating to these Terms, fixmorin.com, an order, transaction, product, or service shall, to the extent legally permitted, be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to conflict-of-law principles that would require application of another jurisdiction's laws.

Applicable United States federal law shall also apply where relevant.

This governing law provision does not represent that Fixmorin or its operator is incorporated, registered, domiciled, or physically located in Georgia.

Nothing in this section eliminates or restricts mandatory consumer protections or other rights that cannot legally be waived.

17. Informal Dispute Resolution

Before commencing formal proceedings, you and Fixmorin agree to make reasonable good-faith efforts to resolve any dispute, controversy, or claim arising from or relating to:

  • These Terms
  • Your use of fixmorin.com
  • An order or transaction
  • A home repair product
  • Shipping or delivery
  • Payments or charges
  • Returns or refunds
  • Any related service

To begin informal dispute resolution, please contact:

Email: service@fixmorin.com

Please include your name, applicable order number, a description of the dispute, and the resolution you are requesting.

The parties will make reasonable efforts to resolve the dispute through good-faith communication before pursuing formal proceedings.

18. Arbitration

Where permitted by applicable law, you and Fixmorin may mutually agree in writing to resolve an eligible dispute through arbitration rather than litigation in a court.

Any mutually agreed arbitration shall be conducted according to the applicable arbitration agreement and applicable federal and Georgia law.

Where legally permissible and mutually agreed, the venue or place of arbitration may be located in the State of Georgia, United States, or proceedings may be conducted remotely.

Unless you and Fixmorin enter into a separate legally enforceable arbitration agreement, these Terms do not automatically impose mandatory arbitration or automatically waive either party's right to bring an eligible claim before a competent court.

Nothing in this section restricts rights or remedies that cannot legally be waived.

19. Jurisdiction

Subject to applicable arbitration provisions and mandatory consumer protection requirements, the parties agree that appropriate state or federal courts located in the State of Georgia, United States may exercise jurisdiction over disputes relating to these Terms, our website, products, transactions, or services where such jurisdiction is legally proper.

Nothing in these Terms creates personal jurisdiction or subject-matter jurisdiction where a court would otherwise lack jurisdiction under applicable law.

20. Court and Venue

For a dispute that is not resolved through informal resolution or applicable arbitration, and where Georgia jurisdiction is legally proper, proceedings may be brought before an appropriate state or federal court in the State of Georgia, United States.

Subject to applicable law, the parties agree that the venue for such proceedings may be within the State of Georgia where legally appropriate.

The applicable court must have proper personal jurisdiction, subject-matter jurisdiction, and venue over the dispute.

Nothing in this section requires a consumer to bring a claim exclusively in Georgia if applicable law gives that consumer a non-waivable right to bring the claim in another court, jurisdiction, or venue.

21. Small Claims Court

Where permitted by applicable law, either party may pursue an eligible individual dispute in an appropriate small claims court.

Eligibility, monetary limitations, jurisdiction, and venue will be determined according to the applicable laws and rules of the relevant court.

22. Consumer Protection Rights

Nothing in these Terms is intended to waive, eliminate, or restrict statutory consumer rights that cannot legally be waived.

Customers may have additional rights under applicable United States federal law, Georgia law, or the laws applicable to their place of residence.

Where a provision of these Terms conflicts with a mandatory consumer protection requirement, the mandatory legal requirement will control to the extent of the conflict.

23. Severability

If any provision of these Terms, including a provision concerning governing law, jurisdiction, dispute resolution, court, venue, or arbitration, is determined by a competent court or tribunal to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent legally permitted or severed where necessary.

The remaining provisions will continue in full force and effect.

24. Changes to These Terms

We may update these Terms periodically to reflect changes to our products, website, services, business practices, or applicable legal requirements.

The latest version will be published on fixmorin.com.

25. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Policy, and other applicable policies published on fixmorin.com, constitute the applicable agreement concerning your use of our website and services.

26. Contact Information

If you have questions about these Terms or wish to contact us regarding a dispute, please contact:

Brand: Fixmorin
Website: fixmorin.com
Email: service@fixmorin.com
Phone: +86 13004283614

Company Information

Company Name:
Gucheng County Mengsonglan Trading Co., Ltd.

Registered Address:
Unit 2-1080, Cross-border E-commerce R&D Building, South Side of Gushui Road, Economic Development Zone, Gucheng County, Xiangyang City, Hubei Province (Registered Address)

Fixmorin is operated by Gucheng County Mengsonglan Trading Co., Ltd.