Payment Policy

Thank you for shopping at Fixmorin. Fixmorin specializes in home repair and household maintenance products. This Payment Policy explains how payments for purchases made through fixmorin.com are processed, authorized, secured, and refunded.

Accepted Payment Methods

Available payment methods will be displayed during checkout on fixmorin.com.

Depending on your location and the services supported by our payment providers, available payment options may include:

Major credit cards
Major debit cards
Other supported electronic payment methods displayed at checkout

The payment methods actually available to you will be shown before you complete your purchase.

Payment Authorization

When you place an order through fixmorin.com, your selected payment method may be authorized or charged for the total amount displayed during checkout.

All orders are subject to successful payment authorization and verification.

If your payment cannot be successfully authorized or verified, your order may be delayed or cancelled.

Customers are responsible for ensuring that the billing and payment information provided during checkout is complete and accurate.

Product Pricing

Prices for our home repair products are displayed on the applicable product pages and during checkout.

Before completing your purchase, you will have an opportunity to review the applicable:

Product price
Quantity
Discounts or promotions
Shipping charges
Applicable taxes
Total order amount

We reserve the right to correct genuine pricing or listing errors where permitted by applicable law.

Currency

The applicable transaction currency will be displayed on fixmorin.com or during checkout.

If your bank account, credit card, or other payment method uses a different currency, your financial institution may apply its own exchange rate.

Your bank, card issuer, or payment provider may also charge currency conversion or international transaction fees. These fees are determined by the relevant financial institution and are outside Fixmorin's control.

Payment Security

We take payment security seriously.

Payments made through fixmorin.com are processed using secure payment services provided by our e-commerce platform and third-party payment providers.

Fixmorin generally does not directly store complete credit or debit card numbers.

For your security, please do not send complete payment card information to us by email.

Payment Confirmation

After your payment has been successfully processed and your order has been placed, you should receive an order confirmation using the email address provided during checkout.

Please review your confirmation carefully to ensure that your home repair products, quantities, shipping information, and other order details are correct.

If you notice an issue, please contact us at service@fixmorin.com as soon as possible.

Failed or Declined Payments

A payment may be declined for several reasons, including:

Incorrect card information
Incorrect billing information
Insufficient funds
Expired payment details
Bank or card issuer restrictions
Payment provider authorization issues
Security or fraud-prevention measures

If your payment is declined, please verify your payment details or contact your bank, card issuer, or payment provider.

You may also try another payment method available during checkout.

Payment Verification

Certain transactions may require additional verification for security and fraud-prevention purposes.

If additional information is reasonably required to verify an order, we may contact you using the information associated with your purchase.

Failure to complete necessary payment verification may result in the order being delayed or cancelled.

Taxes and Additional Charges

Applicable taxes, shipping charges, and other required fees will be displayed during checkout where applicable.

For international transactions, additional charges may be imposed by banks, payment providers, customs authorities, or other third parties.

Unless collected by Fixmorin during checkout, such third-party charges are not controlled by Fixmorin.

Duplicate Charges

If you believe that you have been charged more than once for the same order, please contact us at service@fixmorin.com.

Please provide your order number and relevant transaction information. Do not send your complete credit or debit card number by email.

We will review the available order information and provide reasonable assistance.

Unauthorized Transactions

If you notice a transaction associated with Fixmorin that you believe was made without your authorization, please promptly contact your bank, card issuer, or payment provider.

You may also contact us at service@fixmorin.com so that we can review the relevant order information where appropriate.

Refunds

Approved refunds will generally be issued to the original payment method used for the purchase.

After a refund has been processed, please allow approximately 5–10 business days for the funds to appear in your account.

Actual processing times may vary depending on your bank, card issuer, or payment provider.

Eligibility for returns and refunds is subject to our Return & Refund Policy.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate your request. However, once an order has entered processing or has been shipped, cancellation or modification may no longer be possible.