This Privacy Policy describes how Fixmorin (“Fixmorin,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information when you visit fixmorin.com, purchase our home repair products, communicate with us, or otherwise use our services.
Fixmorin is operated by Gucheng County Mengsonglan Trading Co., Ltd.
By accessing or using fixmorin.com, you acknowledge the privacy practices described in this Privacy Policy.
1. About Fixmorin
Fixmorin is an online store focused specifically on home repair and household maintenance products.
Our product selection may include solutions for:
- Wall and surface repair
- Furniture repair
- Cabinet and hinge repair
- Door and window repair
- Kitchen repair
- Bathroom repair
- Plumbing maintenance
- Sealing and patching
- Household fixing and maintenance
- Other everyday home repair needs
This Privacy Policy applies to personal information collected in connection with our website and related services.
2. Personal Information We Collect
Depending on how you interact with Fixmorin, we may collect personal information including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Transaction information
- Payment-related information
- Products purchased or viewed
- IP address
- Browser information
- Device information
- Website activity
- Customer service communications
- Marketing and communication preferences
The information we collect depends on how you use our website and services.
3. Information You Provide to Us
We collect information that you voluntarily provide when you:
- Place an order
- Complete checkout
- Contact customer service
- Request a return or refund
- Ask a product question
- Subscribe to marketing communications
- Submit forms through our website
- Otherwise communicate with Fixmorin
Please ensure that the information you provide is accurate and current.
4. Information Collected Automatically
When you visit fixmorin.com, certain information may be collected automatically through cookies, pixels, log files, and similar technologies.
This information may include:
- IP address
- Device type
- Browser type
- Operating system
- Pages viewed
- Products viewed
- Referring website
- Approximate location derived from IP address
- Website interactions
- Date and time of visits
We may use this information to operate our website, understand customer interactions, improve our services, maintain security, and support analytics and advertising activities where permitted.
5. Payment Information
Payments made through fixmorin.com may be processed by third-party payment service providers.
These providers may collect information necessary to process your transaction according to their own privacy and security practices.
Fixmorin generally does not directly store complete credit or debit card numbers.
For your security, please do not send complete payment card information to us by email.
6. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide order confirmations
- Provide shipment and tracking updates
- Manage returns, exchanges, and refunds
- Respond to customer inquiries
- Provide product-related support
- Prevent fraudulent or unauthorized transactions
- Maintain website security
- Improve our home repair product selection
- Improve our website and customer experience
- Analyze website performance
- Personalize website content
- Send marketing communications where permitted
- Maintain transaction and business records
- Resolve disputes
- Enforce applicable agreements
- Comply with applicable legal requirements
We will use personal information only as permitted by applicable law.
7. Cookies and Similar Technologies
Fixmorin may use cookies, pixels, and similar technologies to:
- Keep our website functioning
- Remember customer preferences
- Maintain shopping cart functionality
- Understand website usage
- Measure website performance
- Detect security issues
- Improve our services
- Support advertising and marketing where permitted
You may be able to control or delete cookies through your browser settings.
Disabling certain cookies may affect the availability or functionality of parts of fixmorin.com.
8. How We Share Personal Information
We may disclose personal information to service providers that help us operate our business, including:
- E-commerce platform providers
- Payment processors
- Shipping and fulfillment providers
- Customer service providers
- Website hosting providers
- IT and security providers
- Analytics providers
- Marketing and advertising providers
- Fraud prevention providers
These parties may process information as necessary to provide their services.
We may also disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, subpoenas, court orders, or requests from authorized government authorities.
9. Sale and Sharing of Personal Information
Fixmorin does not sell personal information for money.
However, certain advertising, analytics, or online tracking activities may be considered a “sale,” “sharing,” or use for targeted advertising under some U.S. state privacy laws.
Where applicable law provides a right to opt out of such activities, eligible consumers may submit a request by contacting:
10. Third-Party Services
Our website may use services operated by third parties, including payment providers, shipping carriers, analytics providers, and other technology providers.
These third parties may process personal information according to their own privacy policies.
We encourage customers to review the privacy policies of applicable third-party services.
11. Data Retention
We retain personal information for as long as reasonably necessary for purposes including:
- Processing and maintaining orders
- Providing customer service
- Managing returns and refunds
- Maintaining transaction records
- Preventing fraud
- Maintaining website security
- Resolving disputes
- Enforcing agreements
- Meeting accounting and tax obligations
- Complying with applicable legal requirements
The applicable retention period may vary depending on the type of information and the purpose for which it was collected.
12. Data Security
We use reasonable administrative, organizational, and technical measures designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Unauthorized disclosure
- Alteration
- Destruction
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
13. International Data Transfers
Fixmorin operates an online business and may work with service providers located in different countries and regions.
As a result, personal information may be transferred to, processed in, or stored outside your state, country, or region of residence.
Where required by applicable law, appropriate measures will be used in connection with international transfers of personal information.
14. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Request a copy of certain information
- Request data portability where applicable
- Object to or restrict certain processing
- Withdraw consent where applicable
- Opt out of certain marketing communications
- Opt out of certain targeted advertising
- Opt out of certain sales or sharing of personal information where applicable
These rights may be subject to exceptions and limitations under applicable law.
15. Privacy Requests
To submit an eligible privacy request, please contact:
Email: service@fixmorin.com
Please describe your request and provide sufficient information for us to identify the relevant account, order, or information.
We may need to verify your identity before fulfilling certain privacy requests.
We will process eligible requests in accordance with applicable legal requirements.
16. U.S. Privacy Rights
Residents of certain U.S. states may have additional rights under applicable federal or state privacy laws.
Depending on applicable law, these rights may include:
- Access
- Correction
- Deletion
- Data portability
- Opt-out rights
- Rights concerning targeted advertising
- Rights concerning certain sales or sharing of personal information
Nothing in this Privacy Policy is intended to restrict privacy or consumer rights that cannot legally be waived.
17. Marketing Communications
Where permitted, we may send marketing or promotional communications concerning Fixmorin and our home repair products.
You may unsubscribe from promotional emails by using the unsubscribe option included in the applicable communication or by contacting us.
Even after opting out of marketing communications, we may continue to send necessary transactional messages concerning:
- Orders
- Payments
- Shipping
- Returns
- Refunds
- Security
- Customer service
18. Children's Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has improperly provided personal information to us, please contact service@fixmorin.com so that we can review the matter and take appropriate action.
19. Governing Law
To the extent legally permissible, this Privacy Policy and any dispute, claim, or controversy arising from or relating to this Privacy Policy or our handling of personal information shall be governed by and construed in accordance with the laws of the State of Georgia, United States, together with applicable United States federal law.
This governing law provision does not represent that Fixmorin or its operator is incorporated, registered, domiciled, or physically located in Georgia.
Nothing in this Privacy Policy is intended to eliminate or restrict mandatory privacy, consumer protection, or other statutory rights that cannot legally be waived.
20. Privacy Dispute Resolution
If you have a concern or dispute regarding our collection, use, disclosure, retention, or protection of your personal information, please contact us first at:
Please describe the nature of the dispute and the resolution you are requesting.
You and Fixmorin agree to make reasonable good-faith efforts to resolve an eligible privacy dispute informally before commencing formal proceedings, except where applicable law permits immediate action.
21. Arbitration
Where permitted by applicable law, you and Fixmorin may mutually agree in writing to resolve an eligible privacy dispute through arbitration instead of litigation before a court.
Any agreed arbitration will be conducted according to the applicable written arbitration agreement and applicable federal and Georgia law.
Where legally permissible and mutually agreed, the place or venue of arbitration may be in the State of Georgia, United States, or proceedings may be conducted remotely.
Unless the parties enter into a separate legally enforceable arbitration agreement, this Privacy Policy does not automatically impose mandatory arbitration and does not automatically waive either party's right to pursue an eligible claim before a competent court.
22. Jurisdiction
Subject to applicable law and any valid arbitration agreement, appropriate state or federal courts located in the State of Georgia, United States may exercise jurisdiction over an eligible dispute relating to this Privacy Policy where such jurisdiction is legally proper.
Nothing in this Privacy Policy creates personal jurisdiction or subject-matter jurisdiction where a court would otherwise lack jurisdiction under applicable law.
23. Court and Venue
For any eligible privacy dispute that is not resolved informally or through applicable arbitration, and where Georgia jurisdiction is legally proper, proceedings may be brought before an appropriate state or federal court in the State of Georgia, United States.
Subject to applicable law, the venue for such proceedings may be within the State of Georgia where legally appropriate.
Nothing in this Privacy Policy requires a consumer to bring a claim exclusively in Georgia if applicable privacy or consumer protection law provides a non-waivable right to pursue the claim in another court, jurisdiction, or venue.
24. Consumer and Privacy Rights
Nothing in the sections concerning governing law, jurisdiction, dispute resolution, court, venue, or arbitration is intended to waive, restrict, or eliminate any consumer or privacy right that cannot legally be waived.
Where this Privacy Policy conflicts with a mandatory privacy or consumer protection requirement, the applicable mandatory law will control to the extent of the conflict.
25. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
- Our privacy practices
- Our website
- Our services
- Technology
- Legal or regulatory requirements
The latest version will be published on fixmorin.com.
26. Contact Us
If you have questions about this Privacy Policy, your personal information, a privacy request, or a privacy-related dispute, please contact us:
Brand: Fixmorin
Website: fixmorin.com
Email: service@fixmorin.com
Phone: +86 13004283614
Company Information
Company Name:
Gucheng County Mengsonglan Trading Co., Ltd.
Registered Address:
Unit 2-1080, Cross-border E-commerce R&D Building, South Side of Gushui Road, Economic Development Zone, Gucheng County, Xiangyang City, Hubei Province (Registered Address)
Fixmorin is operated by Gucheng County Mengsonglan Trading Co., Ltd.